Terms & Conditions

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74 reviews

These Terms and Conditions govern the use of services provided by AdvancedWebUK.

By ordering any services from AdvancedWebUK, you agree to these Terms and Conditions. Please read them carefully and retain a copy for your records.

Terms & Conditions

1. Payment Terms

  • Website Design and Development Services:
    • A 50% deposit is required before any work begins.
    • The remaining 50% balance is due upon completion and before the website goes live.
    • Websites will only be set live once full payment has been received.
  • SEO, Google Ads Management, and Social Media Advertising Services:
    • Services are billed monthly in advance.
    • Payment is due on the same date each calendar month, based on the service start date.
    • Payments can be made via Direct Debit, bank transfer, or card payment.

2. Prices and Payments

  • Prices are as stated in relevant quotations and confirmed in your Order.

3. Refund Policy

  • Payments made to AdvancedWebUK are non-refundable.
    • This applies to deposits for website design services and monthly payments for ongoing services such as SEO, Google Ads, and Social Media Management.
    • Refunds are not provided for work already performed or services already delivered.
  • If you have any concerns about this policy, please contact us before proceeding with any payment.

4. SEO and Digital Marketing Services

  • SEO Services:
    • We do not guarantee specific rankings or traffic increases, as search engine algorithms are outside our control.
    • Proven strategies are implemented to improve visibility and performance over time.
  • Google Ads Management:
    • Performance depends on factors such as competition and search volume.
    • We aim to maximise ROI within your agreed budget.
  • Social Media Advertising:
    • Content management, posting, and advertising services are tailored to the selected package.
    • Campaigns are monitored and optimised monthly for the best performance.

5. Website Design Services

  • AdvancedWebUK will design and develop websites as per the agreed specification.
  • Clients are responsible for reviewing draft designs and providing feedback.
  • Additional changes outside the agreed scope may incur extra charges.
  • The website will only be launched once the final payment has been received.

6. Hosting and Maintenance

  • Hosting services are billed annually.
    • Failure to pay hosting fees may result in the suspension or termination of services.
  • While we strive for 99.9% uptime, we cannot guarantee uninterrupted service due to necessary maintenance or unforeseen technical issues.

7. Intellectual Property

  • All intellectual property in the website, content, and materials created by AdvancedWebUK remains the property of AdvancedWebUK until full payment has been made.
  • Upon receipt of full payment, intellectual property rights are transferred to the client, except for proprietary tools, templates, or software used in the delivery of services.

8. Client Results and Creative Assets for Promotional Purposes

AdvancedWebUK reserves the right to showcase non-sensitive client results, such as performance metrics (e.g., search rankings, ROAS, etc.), and creative assets like websites and social media content, for marketing and promotional purposes. This may include sharing case studies, rankings, and examples of work on our website, in marketing materials, and across social media platforms.

Clients can opt out of having their results or creative assets shared by notifying us in writing via email at hello@advancedwebuk.co.uk. We will always respect any requests for the exclusion of sensitive information or materials.

9. Termination and Cancellation

  • Either party may terminate the contract with 30 days’ written notice.
  • For SEO, Google Ads, and Social Media Management, services will continue until the end of the current billing cycle.
  • AdvancedWebUK reserves the right to suspend or terminate services in cases of non-payment or breach of contract.

10. Limitation of Liability

  • AdvancedWebUK will not be liable for indirect, incidental, or consequential damages resulting from the use of our services.
  • Our maximum liability is limited to the total amount paid for the specific service in question.

11. Privacy Policy

  • AdvancedWebUK adheres to GDPR and UK data protection laws.
  • Your information will only be used to deliver the agreed services and will not be shared with third parties without consent.

12. Dispute Resolution

  • These Terms and Conditions are governed by the laws of England and Wales.
  • Both parties agree to resolve disputes amicably before pursuing legal action.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: hello@advancedwebuk.co.uk
Phone: +44 (0)800 072 5331

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AdvancedWebUK (Advanced Web UK) is a UK-based digital marketing agency established in 2014, delivering SEO Services, Google Ads Management and conversion-focused Website Design nationwide.

Phone: 0800 072 5331
Email: hello@advancedwebuk.co.uk
Head Office: 9 Newton Pl, Glasgow G3 7PR, United Kingdom

Connect With AdvancedWebUK

Excellent rating
Based on 74 reviews
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5.0.7
Google star 1Google star 2Google star 3Google star 4Google star 5
We've been really pleased with the service we've received. Simon is knowledgeable, responsive and easy to work with, taking the time to understand our business and our goals. Communication has been excellent throughout, and they've always been happy to explain things clearly and offer practical advice. It's been a straightforward and professional experience from start to finish. We wouldn't hesitate to recommend them to anyone looking for reliable SEO support.
Charlie Spurway profile picture
Charlie Spurway
Google star 1Google star 2Google star 3Google star 4Google star 5
This company has helped with the visibility of my site over the last couple of years and I am very happy with the service they provide.
Jenny Evans profile picture
Jenny Evans
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic SEO services for our brand Bonito&Grace from AdvancedWebUK! Simon is very accommodating and provided excellent support throughout. Highly recommend their expertise. Thank you!
Alexandra Dewey profile picture
Alexandra Dewey
Google star 1Google star 2Google star 3Google star 4Google star 5
Simon and the team did an amazing job getting my new business seen on google. Throughly recommend their services. Mindful Solutions
Mark Maycock profile picture
Mark Maycock
Google star 1Google star 2Google star 3Google star 4Google star 5
AdvancedWebUK's SEO services have got us to the front page of Google. Great service and fast responses!
Harry Lucas profile picture
Harry Lucas
Google star 1Google star 2Google star 3Google star 4Google star 5
Highly recommend Advanced Web UK! They built our fantastic new website and we continue to successfully use them for SEO. Huge thanks to Victoria and the team!
Caleb McCall profile picture
Caleb McCall
Google star 1Google star 2Google star 3Google star 4Google star 5
I have now been using the services of AdvancedWebUK for nearly a year so far. This was after trying 2 other companies. I am staying with them for the future as I get the results I need. Very helpful when I need help. Herts Windscreen Repair
David profile picture
David
Google star 1Google star 2Google star 3Google star 4Google star 5
I can't recommend AdvancedWebUK enough for their outstanding SEO services! From day one, they demonstrated a clear understanding of our needs and worked tirelessly to improve our online presence. The team's expertise and commitment to staying on top of industry trends truly set them apart. They revamped our website with strategic keyword optimization, and the results have been phenomenal – our traffic has skyrocketed, leading to increased conversions.
Raspbery Processing profile picture
Raspbery Processing
Google star 1Google star 2Google star 3Google star 4Google star 5
Absolutely outstanding! Our experience with AdvancedWebUK has been nothing short of exceptional. Before partnering with them, our business had struggled with previous SEO attempts, even after working with other SEO agencies. As a result, I was quite sceptical when I first reached out to AdvancedWebUK, however, the results have been nothing short of remarkable! Our website's traffic has seen a significant boost, consistently ranking at the top of Google searches. This has translated into increased sales plus enquiries into other aspects of our business we never expected! A big thank you to Simon and the team for their outstanding customer service. We were encouraged to be patient with the SEO process, and this advice has proven to be invaluable. The success of our SEO collaboration has been so impressive that we've decided to expand our partnership. We're now working together on a comprehensive marketing strategy, which includes AdvancedWebUK's expertise in refreshing our website. We are genuinely thrilled and excited to continue our journey together. Thank you for your remarkable work and dedication to our success!
Victoria P profile picture
Victoria P
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a very good experience with Advanced Web UK. Simon did a good job of bringing organic clicks to my website!
Phil preston profile picture
Phil preston
Google star 1Google star 2Google star 3Google star 4Google star 5
Simon has been so helpfully amazing in helping my business online. Explains so I can understand and actually takes the time to answer my questions thank Simon again
kwik tyres KT profile picture
kwik tyres KT
Google star 1Google star 2Google star 3Google star 4Google star 5
We use AdvancedWebUK to manage our SEO and PPC campaigns, they are a great company to work with and we are so glad we chose them to help us. In a short time, we’ve already seen some amazing results with both the SEO and PPC campaigns generating new business leads for us. I love working with AdvancedWebUK, they are very proactive, and our account manager is very quick to respond to any questions I have. I trust their advice implicitly and look forward to a long working relationship.
John Clarke profile picture
John Clarke
Google star 1Google star 2Google star 3Google star 4Google star 5
Made amendments to my website in no time. Very easy to contact and professional. Highly recommend.
Muhammad Arfan profile picture
Muhammad Arfan
Google star 1Google star 2Google star 3Google star 4Google star 5
We have used AdvancedWebUK to host and promote our website for good few years now. They are always quick to respond to any changes or updates that are required and work quickly to resolve any technical issues that arise. Highly recommended!!
Theresa Gibson profile picture
Theresa Gibson
Google star 1Google star 2Google star 3Google star 4Google star 5
I couldn’t recommend advancedwebuk enough! Having time constraints to get the website up and running as soon as possible, Simon turned my website around within a matter of days. Quality was not affected and I was very impressed with the end result as were my friends and colleagues. Thank you Simon.
N H profile picture
N H
positiverecommends
From the initial brief, right through to the launch, Stewart at AdvancedWebUK has been an accomplished, skilful and helpful guide. Thank you.
Steve Grainger profile picture
Steve Grainger
Google star 1Google star 2Google star 3Google star 4Google star 5
Thumbs up from us!!! Knowledgeable staff, services that work and easy to work with.
Frank Black profile picture
Frank Black
Google star 1Google star 2Google star 3Google star 4Google star 5
AdvancedWedUK have delivered as they promised! We are at the top Google, but not only that. They have helped improve our website in a very tangible way. Highly recommended as a Team of very experienced SEO experts.
Simone Lewis profile picture
Simone Lewis
positiverecommends
Would recommend this agency to anyone! We have been working with Sarah at AdvancedWebUK for over a year now. Their work has been effective and efficient, communications are always excellent and it's been fun and pleasant dealing with AdvancedWebUK. Highly recommended!!! Excellent service and knowledge :)
Diane Moore profile picture
Diane Moore
positiverecommends
It is always a pleasure to work with Simon, Heather and the team at AdvancedWebUK. They are professional, reliable and great at explaining the magical world of SEO! We would like to thank Jack who manages our account. He is very efficient at answering our queries and actioning any requests that we make to our company website. It is great to know that we can always depend on him when required. In terms of SEO, our organic online searches have increased and in turn, our new business leads. Thank you!
Dominic Bowden profile picture
Dominic Bowden

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